GENERAL CONDITIONS OF SALE

ARTICLE 1 – PURPOSE

These general conditions of sale define the terms and conditions according to which any natural person of any nationality (“the Customer”) orders and purchases the Products offered for sale by the company. Quesos del Casar S.L on its website (“the Website”) accessible at the following address www.quesosdelcasar.es.

131 / 5.000 Resultados de traducción Resultado de traducción In the case of a contract concluded electronically at a distance, the company Quesos del Casar S.L identifies the Client:

Quesos del Casar S.L.
Ctra. Casar – Arroyo s/n
NIF: B10145720
10.190 Casar de Cáceres (Cáceres)
e-mail: comercial@quesosdelcasar.es

ARTICLE 2 – ACCEPTANCE OF THE GENERAL CONDITIONS OF SALE

For any user, filling out the order form on the Website and confirming their order by clicking on the “Place order” button validates full acceptance of these General Conditions, which will be the only ones applicable to the contract thus concluded. These general conditions of sale can be consulted by the Client at any time, just by clicking on the link “General Conditions of Sale” accessible from any page on the website www.quesosdelcasar.es.

Quesos del Casar S.L reserves the right to adapt or modify these general conditions of sale at any time. In case of modification, the general conditions of sale in force on the day of the order will be applied to each order. The Consumer is responsible for referring to the latest version of the General Conditions of Sale permanently available on the website www.quesosdelcasar.es.

ARTICLE 3 – ORDER

The Client places the order with Quesos del Casar S.L. by filling out the order form on the website. After selecting the products for his order, the Customer must identify himself, transmit and pay for his order. Once received and accepted, the order will be confirmed by email.

3.1. ORDER VALIDATION

The Client, having chosen the Products they wish to purchase, validates their order in view of the information that appears on the screen. You must also choose the billing country and the delivery country to know the transportation cost.

The information that appears on the screen indicates, among other things:
· the name of the chosen Products, their reference and the unit price
· the cost of transportation
· the total price to be paid by the Client

3.2. CUSTOMER IDENTIFICATION

After having validated their order, the Customer must identify themselves. For this purpose you must fill out the corresponding form available on the Website. You must indicate, among other things, your last name and first name, your email, your delivery address, your telephone number. Quesos del Casar S.L. reserves the right to verify the veracity of all information given by the Client, especially their identity and address, before sending the ordered Products.

The information given by the Client implies his responsibility: in case of error in writing the recipient’s address, Quesos del Casar S.L. will not be responsible for the inability to send the Product.

3.3. PAY

The Client definitively validates his order by completing the details of his credit card number, its expiration date and the CVV or CVC security code. Credit card payments are protected by an online payment system according to SSL standards. You will also validate the order by making the payment through PayPal by clicking on the corresponding button and completing the process of this payment system.

3.4. ORDER CONFIRMATION

To ensure the Client’s wishes, Quesos del Casar S.L. undertakes to confirm all orders by e-mail for a maximum period of 24 hours after receiving the order. The confirmation will include, among other things, the description of the product ordered and its price. The order validated by the Client will only be considered effective for Quesos del Casar S.L. when bank payment centers have given their consent. In case of rejection by them, the order will be automatically canceled and the Client will be informed by e-mail.

Orders will be archived by Quesos del Casar S.L. and will be considered proof of purchase.

ARTICLE 4 – PRICE

Quesos del Casar S.L. reserves the right to modify prices at any time but undertakes to apply the prices in force at the time of placing the order subject to availability on that date.
The price indicated for each Product does not take into account transportation costs.

The global order price includes the price of the Products, handling, packaging and transport costs as well as all export taxes outside the European Union.

The price is in Euros, prices in other currencies only have an indicative value.

ARTICLE 5 – OBLIGATIONS OF THE CUSTOMER AND THE WEBSITE

5.1. OBLIGATIONS OF QUESOS DEL CASAR S.L

Upon acceptance of the order, Quesos del Casar S.L. undertakes to sell and have delivered all of the Products ordered by the Client. Within 48 working hours from the acceptance of the order, provided that there are no non-working days or holidays in between, the Website undertakes to deliver the Products duly protected to a carrier appointed by Quesos del Casar S.L. The carrier, who has arranged with Quesos del Casar S.L. a delivery contract, undertakes to deliver the order within a maximum period of between 24 or 48 hours after the order is dispatched, to the address indicated by the Client.

5.2 CUSTOMER OBLIGATIONS

The Client undertakes to indicate to the Website an address at which the delivery can normally be delivered during business hours. The Client undertakes to pay the price stipulated for the provision (price of the Products and transportation), as well as to pay or have paid, if applicable, and that directly to the transit agent or the carrier, the tariffs, taxes or other rates specific to the legislation of the country of destination of the delivery.

Any order placed by a Customer is for their own consumption or for the personal consumption of the person to whom the delivery is directed. In this case, the Client becomes guarantor of the acceptance of these General Conditions by the recipient of the delivery (who in this case will be assimilated to the “Client”).

ARTICLE 6 – DELIVERY PERIOD

The Products will be delivered to the delivery address specified in the order within a period that will not exceed two business days from the confirmation of the order, provided that there are no non-working days or holidays in between and that the payment has not been authorized by the banking establishment of the Web.

The deadlines provided to the Client may vary between countries and are mentioned for information purposes. The Website cannot be held responsible for an involuntary delay in the indicated deadlines. In the event of the absence of the recipient or a person who can receive the Products at the time of delivery, the carrier will leave a notice at the delivery address inviting the Customer to collect the Products. In no case will Quesos del Casar S.L. may be held responsible for eventual deterioration of the Products in the event of late collection or non-collection by the Customer.

The distribution is not the direct responsibility of Quesos del Casar S.L., and the Website does not guarantee that the proposed service is continuous, without provisional interruption, without suspension or without error.

All orders placed after 3:00 p.m. will be processed and shipped the next day. For example, an order placed at 4:00 p.m. on a working Tuesday will be managed and shipped the following day, Wednesday, with the shipment arriving in the following 24 hours or 48 hours depending on the destination.

However, all orders placed on Thursdays after 3:00 p.m. will be processed and shipped on the first business day after the weekend. This also applies to the days preceding the eve of a party, provided that the party lasts more than a single day, that is, there are 2 consecutive days of holidays or non-working days.

These measures have been organized to prevent packages from being left waiting in SEUR warehouses throughout the weekend or holidays. The SEUR FRÍO Service that we have contracted does not collect shipments on Fridays, Saturdays, Sundays, or holidays, since it is not contemplated to store the merchandise in its warehouses waiting to be shipped.

ARTICLE 7 – DISCONFORMITY IN RECEIPT OF THE PRODUCTS – NO RETURNS – LIMITED CASES OF REFUND – REPLACEMENT

At the time of delivery, the Customer may express his/her disagreement in the event that the quantity received does not match the quantity ordered, or in the event that the package is seriously damaged and has clearly affected the quality of the Product it contains.

Rejections due to taste, appearance or freshness of the Products will not be accepted.

Claims must be made in writing, or directly informed to the carrier at the time of delivery so that it appears on the delivery note. A copy of that claim must be sent to Quesos del Casar S.L. (by email) within a maximum period of 12 hours after its registration on the delivery note. The Client must add Quesos del Casar S.L. to the claim. confirmation by the carrier of the reality of that claim. This procedure must be respected.

If finally the distribution is not in accordance with the ordered quantity, Quesos del Casar S.L. will refund the difference in price between the Products ordered and the Products delivered (if the delivery is at a lower price than what was ordered and paid).

If the reservations are due to the fact that the package and the Products are seriously damaged, Quesos del Casar S.L. will refund the Customer the Price paid or make a new distribution of similar Products.

n no case will returns of Products be accepted because they are perishable products, and therefore, if the necessary guarantees do not exist in the shipments of the returns.

ARTICLE 8 – WARRANTY – LIMITATION

Quesos del Casar S.L. guarantees that the Products are produced in Spain and that they fully comply with the description that appears on the Website on the date of the order. The Website also guarantees that the Products are of optimal quality and are fresh when delivered to the carrier. No other express or implied warranty will be admitted or could be extrapolated. Particularly, Quesos del Casar S.L. does not guarantee that the Products respond to certain specific wishes of the Customer and not mentioned in their description.

ARTICLE 9 – LIABILITY – LIMITATION OF LIABILITY

The Customer is solely responsible for the selection of the Products and their conservation from the moment of delivery and consumption. We inform the Customer that they should not consume the Products after the expiration date indicated on the label. In the event that the Products are damaged for reasons other than the guarantees granted by the General Conditions of Sale, of which Quesos del Casar S.L. could not be considered responsible (heat, transportation or any other cause), the same conservation and consumption precautions are recommended to the Client. In the same way, Quesos del Casar S.L. could not be responsible for non-compliance with the provisions of the laws in force in the country of delivery. Quesos del Casar S.L. It is only responsible for compliance with Spanish regulations regarding these Products. Whatever the possible reason, the responsibility of Quesos del Casar S.L. will be limited to the lower of the following two sums: amount of direct damage suffered by the Client, or price of the order.

ARTICLE 10 – NULLITY – FORCE MAJEURE – APPLICABLE LAW – COMPETENT COURTS

f any clause of these General Conditions of Sale should be declared inapplicable or canceled for any reason, this nullity or inapplicability will not in any way affect the application or validity of the other provisions of the General Conditions. The invalidated or deemed inapplicable clause will be immediately replaced by the most similar or appropriate provision. Neither the Website: www.quesosdelcasar.es, nor the Client could be considered responsible for a non-execution that would have as its origin a case of force majeure, especially, without this list being exhaustive, cases of war, mutiny, insurrection , transportation interruption, import or export problems, strike, lock-out, shortage, fire, earthquake, storm, flood.

These General Conditions of Sale are subject to Spanish law. The Spanish courts will be the only ones competent in the event of litigation or disagreement that may arise.

ARTICLE 11 – PROTECTION OF PERSONAL DATA, INTELLECTUAL PROPERTY AND HYPERTEXT LINKS

11.1 PROTECTION OF PERSONAL DATA

User access to the Website and the purchase of the products offered therein implies the processing of personal data. Quesos del Casar S.L. guarantees the confidentiality of personal data provided by Users, as established in the regulations on Protection of Personal Data, and on Information Society Services and Electronic Commerce.

Quesos del Casar S.L. complies with current legislation on data protection, having adopted the necessary administrative and technical procedures to guarantee the security of the personal data we collect.

In this sense, the User is informed and gives their consent for the incorporation of their data into the automated files owned by Quesos del Casar S.L., domiciled in Crta. Casar-Arroyo s/n. duly registered with the General Registry of Protection of Personal Data, and for the automated processing of your data, as a consequence of the consultation, request or contracting of any service, or any transaction or operation carried out, in order to access the information and the services provided by Quesos del Casar S.L. through the Website, and where appropriate for the maintenance of the contractual relationship, as well as for sending offers or advertising and promotional communications.

The User declares that all the data provided by him is true and correct, and undertakes to inform Quesos del Casar S.L. the changes that occur in them. The User has the right to oppose the processing of any of their data that is not essential for the conclusion of the contract and its use for any purpose other than the maintenance of their contractual relationship.

The privacy policy of Quesos del Casar S.L. guarantees the User in all cases the possibility of exercising their right of access, rectification, cancellation and opposition of their data, notifying Quesos del Casar S.L. sending an e-mail to the email address informacion@quesosdelcasar.es

Likewise, and in compliance with Law 34/2002 on Information Society Services and Electronic Commerce, Quesos del Casar S.L. will exclusively send offers or advertising and promotional communications electronically to your email address or through another equivalent means of electronic communication, to those Users who have expressly given their consent.

Quesos del Casar S.L. informs the User that they may unsubscribe from this type of communications by communicating it in writing to the email address informacion@quesosdelcasar.es

11.2 INTELLECTUAL PROPERTY

The entire content of the Website: www.quesosdelcasar.es is the property of Quesos del Casar S.L. All rights of use are reserved.

The Client recognizes and accepts that the content of the website: www.quesosdelcasar.es (especially the texts, software, architecture, photographs, illustrations, logos, brands, etc.) is protected by intellectual property rights. Consequently, the Client cannot under any circumstances use or format the content of the Website: www.quesosdelcasar.es without the prior written agreement of Quesos del Casar S.L.

TheQuesos del Casar brand and all trademarks that appear on the Website: www.quesosdelcasar.es, are registered trademarks. Its reproduction constitutes a fraudulent imitation.

11.3 HYPERTEXT LINKS

The website: www.quesosdelcasar.es reserves the right to add hypertext links to other websites or other sources.

Third parties may have or include hypertext links to the website: www.quesosdelcasar.es.

As the company Quesos del Casar S.L. cannot control those websites and external sources, the Client acknowledges that Quesos del Casar S.L. cannot be considered responsible for the accessibility and content of those websites or external sources.

Quesos del Casar S.L. cannot be considered responsible for the contents, advertisements, products, services or any other materials available on or from those websites or external sources.

12 – PRIVACY POLICY

You can consult our privacy policy by clicking here.